Privacy Policy

1. Information We Collect

We may collect the following information when you contact us or request a quote:

• Name
• Phone number
• Email address
• Service address or location
• Information submitted through our contact forms
• Communications with us by phone and SMS
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

We collect information through the following methods:

• Contact forms submitted on this website
• Phone calls
• SMS communications
• Automatic analytics tracking

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide quotes and schedule services
• Provide customer support
• Send SMS communications, including service messages and, with your consent, marketing messages
• Improve the performance of our website

4. SMS Communications and A2P Compliance

By providing your phone number and opting in, you consent to receive text messages from us. SMS consent is not a condition of purchase.

• Types of messages: service messages and marketing or promotional messages.
• Opt-out: reply STOP at any time to stop receiving messages.
• Help: reply HELP or contact us at 402-363-1886.
• Message frequency varies.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Your phone number and SMS consent are never sold or shared with third parties for marketing purposes.

5. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow (website hosting), GoHighLevel (customer communication and scheduling), and Google Analytics (website usage measurement).

These providers are required to safeguard your data. Your SMS consent and phone number are never shared with any third party for marketing purposes.

6. Cookies and Analytics

This website uses Google Analytics to understand how visitors use the site, which helps us improve it. Cookies are used only for essential or analytics purposes.

We do not use advertising cookies or cross-site remarketing.

7. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required to comply with the law.

9. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, where permitted by law.

Under the Nebraska Data Privacy Act, which took effect on January 1, 2025, Nebraska residents have the right to confirm whether their personal data is being processed, to access it, to correct inaccuracies, to request deletion, to obtain a portable copy, and to opt out of the sale of personal data, targeted advertising, and certain profiling. As a matter of practice, we do not sell personal data or use it for targeted advertising. To exercise any of these rights, contact us using the information below. We will respond within the time period required by law, and you may appeal a decision regarding your request.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

11. Children's Privacy

This website and our services are not directed to children, and we do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes take effect when posted on this page, and the "Last updated" date above will reflect the most recent revision.

13. Contact Information

If you have questions about this Privacy Policy, please contact us:

A&J's Truck Polishing
Email: jf204109@gmail.com
Phone: (402) 363-1886